Wild Tokyo Casino Privacy Policy
Wild Tokyo Casino respects the privacy of every person who visits our website, creates an account, or uses our gaming services. This Privacy Policy explains what information we may collect, why we use it, how we protect it, and the choices available to you.
This policy applies to information handled through Wild Tokyo Casino services and related communications. Our services are intended for people aged 18 and over in Australia. By using the website, you acknowledge that you have read this policy and understand how your information may be managed.
Information We Gather
The information we collect depends on how you interact with Wild Tokyo Casino. Some information is provided directly by you, while other information is generated automatically when you use our website or services.
- Account details, such as your name, date of birth, residential address, email address, username, and account credentials.
- Identity and age verification information where needed to confirm eligibility, prevent misuse, and support responsible account administration.
- Transaction details, including deposits, withdrawals, payment method information, transaction history, and related verification records. Payment credentials may be processed by specialist payment providers rather than stored directly by us.
- Gaming activity, including games played, stakes, winnings, losses, session information, promotional activity, and responsible gaming interactions.
- Communications and support records, including messages, requests, complaints, and information you provide when contacting us.
- Technical information, such as IP address, browser type, device characteristics, operating system, language settings, access times, and website activity.
- Information supplied through cookies, pixels, log files, and similar technologies, subject to your browser settings and applicable preferences.
You should provide accurate and current information when registering or using our services. If information is incomplete or inaccurate, account access, verification, or certain transactions may be delayed.
How We Use Personal Data
Wild Tokyo Casino uses personal information for clear and relevant business purposes. The information may be used to provide, maintain, and improve the website and gaming experience, as well as to administer your account.
- To create and manage your account and provide requested services.
- To process deposits, withdrawals, bonuses, and other account transactions.
- To verify identity, age, account ownership, and eligibility.
- To detect and prevent fraud, financial crime, unauthorised access, collusion, and other prohibited activity.
- To monitor account security, service performance, and technical reliability.
- To provide customer support and respond to questions, requests, or complaints.
- To personalise content, promotions, and website features where permitted and appropriate.
- To understand usage trends and improve games, systems, communications, and user experience.
- To send service messages, security notices, account updates, and other essential communications.
- To send promotional communications where allowed and where you have provided the required permission or have an applicable right to opt out.
- To meet applicable legal, regulatory, accounting, auditing, and record-keeping responsibilities.
We only seek to use information for purposes connected with our services or for other purposes that are reasonably compatible with the original collection context.
Cookies and Similar Tools
Cookies are small files placed on your device when you visit a website. Wild Tokyo Casino may use essential cookies to operate account functions, maintain security, remember preferences, and support navigation.
We may also use analytics and performance technologies to understand how visitors use the website, identify technical issues, measure effectiveness, and improve content. Certain service providers may place their own technologies when supporting payment, security, analytics, advertising, or other functions.
Your browser may allow you to block or delete cookies. Disabling essential cookies can affect account login, game functionality, preferences, or other parts of the website. Where required, non-essential technologies will be managed in accordance with applicable consent requirements and available settings.
When Information Is Shared
We do not treat personal information as a commodity for unrestricted sale. Information may be disclosed where reasonably necessary to operate Wild Tokyo Casino, provide services, protect users, or meet legal obligations.
- Service providers that support hosting, payment processing, identity checks, fraud prevention, customer support, analytics, security, communications, and technical maintenance.
- Professional advisers, auditors, insurers, and other business partners who require information for legitimate and controlled purposes.
- Authorities, courts, regulators, law enforcement bodies, or other parties where disclosure is required or permitted by law.
- Relevant parties involved in a corporate transaction, restructuring, acquisition, or transfer of business assets, subject to appropriate safeguards.
Third parties receiving information are expected to handle it securely and only for authorised purposes. We aim to limit disclosures to information that is reasonably necessary for the relevant activity.
Keeping Data Secure
Wild Tokyo Casino uses reasonable administrative, technical, and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. These measures may include access controls, authentication procedures, monitoring, secure transmission methods, and internal handling rules.
Access to personal information is limited to people and providers who need it for an authorised business purpose. Payment details may be handled through payment platforms with their own security controls, and we do not ask you to provide sensitive payment credentials through unsecured communications.
No online service can guarantee complete security. You are responsible for protecting your login details, using a secure device, and notifying us promptly if you believe your account has been compromised. We may restrict or suspend access when necessary to protect your account or our systems.
How Long We Keep Information
We retain personal information only for as long as it is reasonably required for the purposes described in this policy. The retention period depends on the type of information, the reason it was collected, the status of your account, and any applicable legal, accounting, dispute, security, or fraud prevention requirements.
Some information may need to be retained after an account is closed to resolve disputes, enforce agreements, prevent repeat misuse, maintain transaction records, or comply with applicable obligations. When information is no longer needed, we may delete it, anonymise it, or securely isolate it from active use.
Your Privacy Choices
Depending on your location and applicable law, you may have rights concerning the personal information we hold about you. These rights can include requesting access to information, asking for inaccurate information to be corrected, seeking deletion, or requesting limits on certain processing activities.
- You may request confirmation of whether we hold information about you and ask for a copy of relevant personal information.
- You may ask us to correct information that is inaccurate, incomplete, or out of date.
- You may object to or ask us to restrict certain uses, where applicable.
- You may withdraw consent for consent-based processing. Withdrawal does not affect processing carried out before withdrawal.
- You may opt out of promotional communications by using the available unsubscribe option or by contacting us.
These rights are not absolute and may be subject to lawful exceptions, identity verification, security considerations, or the need to retain information for legitimate purposes. We may request reasonable details to confirm your identity before responding. If you make a request, we will assess it in line with applicable requirements and explain any relevant limitations.
External Service Providers
Wild Tokyo Casino may rely on third-party platforms and providers to deliver parts of the website and related services. Examples include payment processors, identity verification providers, hosting companies, analytics providers, communications platforms, fraud monitoring services, and customer support technology.
These providers may process information under their own privacy notices and contractual arrangements with us. Their access is intended to be limited to the functions they perform. We encourage you to review the privacy information provided by any third-party service you choose to use, particularly when you leave the Wild Tokyo Casino website.
Links or integrations involving external websites do not mean that Wild Tokyo Casino controls those websites. We are not responsible for their independent content, security practices, or privacy policies.
Cross-Border Data Handling
Some providers supporting Wild Tokyo Casino may store or process information outside Australia. This can occur when service infrastructure, support teams, payment systems, security tools, or technology suppliers operate internationally.
Where information is transferred across borders, we seek to use appropriate contractual, technical, and organisational safeguards. The protections applying to information in another country may differ from those available in Australia. By using our services, you acknowledge that international processing may occur as described in this policy, subject to applicable legal requirements.
Changes to This Policy
We may update this Privacy Policy when our services, technology, business arrangements, or privacy practices change. We may also revise it to reflect new guidance or applicable legal requirements.
The updated version will be made available through the website, with the revised effective date where appropriate. Changes will generally apply from the time they are published unless a later date is stated. We recommend reviewing this page periodically so that you remain informed about how Wild Tokyo Casino handles personal information.
Contact and Privacy Questions
If you have a question about this Privacy Policy, want to make a privacy request, or believe that your information has been handled incorrectly, please contact Wild Tokyo Casino at [email protected]. Include enough information for us to understand your request, but do not send passwords, full payment card details, or other unnecessary sensitive information.
We will review privacy enquiries and take reasonable steps to respond in an appropriate timeframe. We may need to verify your identity before providing information or making changes to an account.
Last updated: